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  • How long will it take to receive the item after winning the bid?
How long will it take to receive the items after the bid is completed? ?
After the payment for the bid is completed, the seller will usually contact Letao via email or YAHOO message within 2 days for payment and shipping instructions. Generally, the seller will mail the goods to Letao's Japan overseas receiving office within 3 to 5 days., After receiving the goods, the Japanese receiving office will prepare export documents and then arrange a flight or ship to arrive in Malaysia.
air transport
Flights arrive in Malaysia every Tuesday, Wednesday, Thursday, Friday and Saturday
Shipping
There is one ship every week, and it takes about 2 to 3 weeks (excluding holidays) for the goods to arrive in Malaysia.
Things to note
  • Some sellers are not professional sellers, so they take longer to reply or send goods slower. The correct time depends on the actual situation.
  • For special commodities (3C, electrical appliances, high-priced products, etc.), since the commodities need to go through customs declaration operations, relevant import and export licenses and relevant supporting documents are required. Depending on the attributes of the commodities, the customs clearance processing time will vary.
Feedback
This is your suggestion and feedback section. For order or product-related inquiries, please go to Customer Service Messages
Customer service hours:
  • Monday to Friday 10:00-18:00
Customer Service Email: service@letao.my